When we talk about personal information we are referring to the definition in the privacy act, which states that:
‘personal information’ means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a person whose identity is apparent, or can be reasonably ascertained, from the information or opinion.
What personal information does Ugg Australia® Pty Ltd collect?
Important Note: For privacy & security reasons, Ugg Australia® does not store credit card information.
Ugg australia pty ltd collects personal information from a wide variety of sources including this website. We only collect information that is necessary for one or more or our functions or activities, and we only keep it for as long as we may require it for a legitimate business purpose.
If you do nothing during your visit but browse through the website, read the pages or download information, our website will automatically record some information about your visit to the site. The type of information that will be collected includes the type of web browser and operating system that you are using, the date and time of visit to the site and the web pages that you accessed. If you linked to our site from another site then that information will also be recorded. We may use this information for statistical analysis but the system does not record personal information about individuals unless you volunteer it.
Among the personal information that Ugg Australia® Pty Ltd commonly collects is the following:
When we collect personal information from an individual, we ensure that we do so in a fair manner. We will also use our best efforts to let the individual know:
The national privacy principles require that, other than for certain specified exceptions, we only use your information for the purpose for which it was collected or a purpose related to that purpose. Some of the purposes for which we commonly use your information are as follows:
However, ugg australia pty ltd may also use information for any other purpose for which the information was provided and for purposes reasonably related to that purpose.
Disclosure of your information to third parties
Ugg australia pty ltd recognises that some of the information you choose to supply may be personal information. Ugg australia pty ltd will not disclose your personal information to a third party except:
Ugg australia pty ltd will not sell personal information under any circumstances or share it with anyone for marketing purposes unless we have been advised of this on collection or otherwise obtained your consent.
In relation to this website, Ugg Australia® Pty Ltd collects, uses and discloses information in the following ways:
Ugg Australia® Pty Ltd’s web servers (and feedback forms on the web) gather your ip address to help diagnose problems with our service, to administer our website, and to gather broad user information (for example, which areas of our site are visited most frequently). Such user information is gathered in aggregate only and cannot be traced to an individual user.
A cookie is a small data file. Ugg Australia® Pty Ltd does not use permanent cookies that are stored on your hard drive after you have visited our website. However, we do use temporary cookies which are only stored on your hard drive for the duration of a single browser session. These temporary cookies allow our servers to keep a record of where users have visited on our website. Users who do not want to receive cookies can configure their web browsers to refuse them, however doing so may prevent some part of our website from working.
Users may choose to supply Ugg Australia® Pty Ltd with information either via email links from the website, or by completing and submitting one or more of the forms, which are available on the website.
Calls to Ugg Australia® Pty Ltd consumer enquiries (calls) may be recorded for quality, training and verification purposes. Even if your call is not recorded, consumer enquiries may collect information that you provide during the calls. In relation to information provided during calls, Ugg Australia® Pty Ltd collects, uses and discloses information in the following ways:
Generally, it will not be necessary to identify you when the complaint is raised with the staff member/department. If it is necessary, we will seek your consent first.
We will take reasonable steps to destroy or de-identify any personal information about you which we hold, when it is no longer needed by us.
Ugg Australia® Pty Ltd will take reasonable steps to protect personal information we collect from you from misuse, loss or unauthorised access, modification or disclosure.
We will take reasonable steps to ensure that the personal information we collect from or about you is accurate, complete and up to date whenever it is used, collected or disclosed. You are entitled to access your information if you wish and subject to any legal restrictions, we would be happy to advise you what personal information we hold about you if you request this.
There may be some cost to you to cover the cost of retrieving and professing the information.
We rely on the accuracy of the information you provide us. If you think that we may hold information about you that is incorrect in any way, please contact us and we will correct any errors or inaccuracies where required.
If at any time you wish to know what information we are holding about you, you are welcome to request your details by contacting us.
From time to time, we may regard it as necessary or desirable to act outside the policy and Ugg Australia® Pty Ltd may do so, subject only to any statutory rights you have under the privacy act or other applicable legislation.
In this policy, references to Ugg Australia® Pty Ltd are to Ugg Australia® Pty Ltd (ACN 138 925 596), which has issued this policy. This policy is also adopted by all Ugg Australia® Pty Ltd subsidiaries and related bodies corporate which are subject to the act.